Privacy Policy for ApexStructure Auto

At ApexStructure Auto, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our site.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Identifiable Information (PII): This includes information such as your name, email address, phone number, and vehicle details (make, model, year, VIN) when you contact us, request a quote, or schedule a service.
• Usage Data: Information about how you access and use our site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our site and hold certain information to enhance your experience.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our car tuning services.
• To process your inquiries, requests for quotes, and service appointments.
• To communicate with you about our services, promotions, and updates.
• To improve and personalize your experience on our site.
• To monitor the usage of our site and analyze trends to enhance our offerings.
• To detect, prevent, and address technical issues or fraudulent activities.

3. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our site, conducting our business, or providing services to you (e.g., website hosting, analytics, customer support). These third parties are obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity.
• Consent: We may disclose your information with your explicit consent for any other purpose not outlined here.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.

6. Links to Other Websites

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our service is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Address: Pasir Panjang Terminal Avenue 3, Singapore, 126800, SG